It is important to monitor, manage and continually improve any solution deployed into operations to ensure it continues delivering value long after go-live.
Our managed service solutions can either be utilised as a temporary, or longer term support measure, depending on the intent/maturity of our clients inhouse teams. In either case our focus is on ensuring the solution remains performant and accessible, this includes the period re-training of AI models.
We will work with you throughout development and deployment to right size the managed services support, ensuring a smooth integration with your existing operational processes and governance.
We will be clear on what you can expect and how, practically, our service will run. Once live, we will proactively monitor and maintain your solution, while also looking for opportunities to unlock additional value. We will agree a regular service review period during which we can discuss service and solution performance, ensuring it remains aligned to your business needs.